Shipping policy
Shipping Policy
At Drop$teals, we work to provide convenient and reliable delivery.
Processing
Most orders are processed within approximately 1–3 business days, excluding weekends and holidays. Processing may take longer during holidays, promotional events, or periods of unusually high order volume.
Shipping Options
Depending on the order and delivery location, Drop$teals may offer:
- Standard Shipping
- Express Shipping
- Free Shipping on qualifying orders
The shipping methods, estimated delivery times, and applicable charges available for your order will be displayed at checkout.
Tracking
When tracking is available, customers will receive tracking information after their order has shipped.
Multiple Packages
Drop$teals may use multiple suppliers or fulfillment locations. As a result, products purchased together may occasionally be delivered in separate packages and on different dates.
There should be no additional shipping charge solely because we divide an order into multiple packages beyond the amount presented at checkout.
Delivery Delays
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, customs processing, holidays, incorrect addresses, and circumstances outside our reasonable control may affect delivery.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, please contact Customer Support with your order number and relevant details so we can investigate and assist.
International Orders
When international delivery is available, customers may be responsible for applicable customs duties, taxes, import fees, or brokerage charges unless expressly stated otherwise at checkout.